Office Information

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Office Location
130 Fisher Road
Building A , Suite 2-2
Berlin, VT 05602
T (802) 229-2663
F (802) 229-6645

Office Hours
Phones
8:30am - 4:30pm
Monday - Thursday

8:30am - 12:00pm
Friday

Closed for lunch 12:00pm - 1:00pm

Patient Appointments
8:00am - 3:45pm
Monday - Thursday

Contacts:
For questions/issues concerning our office, please contact our office manager: manager@vtortho.com

Contact a Nurse: kristine@vtortho.com
Medical Records Inquiries: sandi@vtortho.com
Billing Questions: cheryl@vtortho.com
Scheduling questions: nancyr@vtortho.com or noreen@vtortho.com

Insurance Information
We participate with BCBS, MVP, Cigna, North American Preferred, One Health Plan, CBA, Medicare, Vermont Medicaid and most Worker's Compensation companies. We will process claims for all other insurance companies.

Appointments
Please call the office to make an appointment in advance. If you are unable to keep your appointment, please call us as far in advance as possible so we may use that time to see another patient in need of care. We make a sincere effort to adhere to our appointment schedule and appreciate your patience if we are late due to emergencies or hospital surgery.

Fees & Payments
We make every effort to decrease the cost of your medical care. Therefore, we request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. We accept cash, checks, MasterCard, and Visa for your convenience. We will courtesy bill any insurance company however, the assurance of payment for services is a patient responsibility. We will help in any way we can to assist you in handling claims.

Prescriptions & Renewals
Please request all prescriptions and authorizations for renewals between 8:30am - 4:30pm, Monday - Thursday. We kindly request at least 24 hours notice to fulfill your request.